Quality Policy

To provide exceptional quality pressure management products and services. Our brand will be an innovative and dynamic solution, building on our reputation as a customer service driven organisation.

Principles:

 

Customers

We will anticipate, understand and meet the needs of our customers. We will deliver benefits through our dedication to quality, service and reliability. We will develop mutually productive relationships with our customers and suppliers.

Innovation

Innovation in all aspects of our business is essential for our success. We will encourage and reward creativity, personal initiative and the willingness to manage risk.

Leadership

Our leadership is committed to creating and maintaining the internal environment in which people can become fully involved in achieving the organization’s objectives and is committed to satisfying applicable requirements

People

We are committed to providing a safe working environment with the opportunity for personal growth. We reject all forms of discrimination and harassment and believe in principles of personal integrity and respect in our dealings with each other. We will encourage teamwork across all disciplines to get the most effective integration of the ideas and efforts of our people.

Responsibility

We will maintain and build on our tradition of promoting the highest standards of personal behaviour. Fairness and integrity guide our conduct amongst ourselves, towards our business partners and the general public.

Continuous Improvement

Whatever level of performance we have achieved today, we know we must strive to improve upon it tomorrow. We will constantly set new standards of excellence and challenge our existing practices. We will facilitate the establishment and review of our policy/objectives and strive to improve the effectiveness of our management system.